Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned.
Please include a description of the damage with your return.
To return your product, you should mail your product to:
Pinkyfrog Studio BENANG (JM0699120-H)
Address: Gravity Green, (Dercabin Bistro) Jalan Suria 1, Bandar Seri Alam, 81750 Masai, Johor MALAYSIA.
Please make sure to include:
* the original receipt
* your email address
* your phone number
* your shipping address
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.